Ability to manage client relationships and contracts
Ticketmaster is seeking a Client Manager for their Support and Operations team in Auckland, New Zealand. The role focuses on maintaining strong client relationships, overseeing ticketing strategies, and ensuring exceptional service delivery to clients
Job Summary
The Client Manager is responsible for overseeing a specific client base to develop excellent relationships and ensure all contractual obligations are met.
This role involves planning and deploying ticketing strategies, managing event day operations, and collaborating with internal departments to achieve client deadlines.
The position requires working closely with the Marketing Department to develop initiatives that maximize ticket sales and providing post-event analysis.
Matching Summary
Match Score: 85
Ticketmaster is seeking a Client Manager for their Support and Operations team in Auckland, New Zealand. The role focuses on maintaining strong client relationships, overseeing ticketing strategies, and ensuring exceptional service delivery to clients.
Skills & Requirements
Must-have
Strong written and verbal communication skills
Experience with ticketing systems and products
Ability to manage client relationships and contracts
Proficiency in Microsoft Office Suite
Willingness to work flexible hours including weekends
Nice-to-have
Proactive problem-solving and initiative
Knowledge of marketing initiatives for events
Experience in team leadership and staff training
Passion for live entertainment industry
Ability to handle difficult client conversations
Key Requirements
Working knowledge of various ticketing systems
Access control support experience
Ability to coordinate financial arrangements and settlements