Customer Support Analyst - Compensation

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Saas software support
Compensation or benefits solutions
Investigate, diagnose and deliver solutions
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes.
  • We offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits

Skills & Requirements

Must-have

  • SaaS software support
  • Compensation or Benefits solutions
  • investigate, diagnose and deliver solutions
  • Handle a queue of Compensation cases
  • Maintain knowledge of new functionality

Nice-to-have

  • creative approach and eager to learn
  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • empathy, and shared enthusiasm

Key Requirements

  • 3+ years SaaS software support
  • 5+ years SaaS software support
  • HRIS background
  • Customer Support experience
  • support or implement Compensation or Benefits solutions

Work Rights

Not specified

Tailored Resume

Cover Letter