Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems
Job Summary
The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems.
Employees will monitor customer account details for non-payments, declined payments, and other irregularities while educating customers on account terms.
The position offers competitive pay starting at $20/hour along with medical, dental, vision plans, paid holidays, and a 401(k) retirement plan.
Matching Summary
The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems.
Salary
Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)
Skills & Requirements
Must-have
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Nice-to-have
Spanish language proficiency pay differential
Courteous and professional communication skills
Ability to thrive in a team environment
Key Requirements
Previous telephone customer service experience preferred