Lead Client Success Manager, Noram

Nasdaq

Toronto, Canada
Base: $106,000 - $148,000; bonus/equity: generous ...
Hybrid
Main point of contact for clients
Manage relationships with clients
Lead business reviews/executive meetings
Our Client Success Management practice is dedicated to delivering exceptional services to our valued Clients

Job Summary

  • Our Client Success Management practice is dedicated to delivering exceptional services to our valued Clients.
  • You will be a ct ing as the main point of contact for Client s based in North America.
  • We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

Matching Summary

Our Client Success Management practice is dedicated to delivering exceptional services to our valued Clients.

Salary

Base: $106,000 - $148,000; Bonus/Equity: generous annual bonus/commission and equity; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • main point of contact for Clients
  • manage relationships with Clients
  • lead business reviews/executive meetings
  • understand Client goals and strategies
  • accelerate upsell opportunities
  • drive adoption growth opportunities

Nice-to-have

  • dynamic, fast-paced, entrepreneurial environment
  • ambitious, accountable, motivated
  • thrive in an ever-changing environment
  • provide high quality of service

Key Requirements

  • 8+ years experience in Client Success/Account Management/Professional Services
  • Experience in capital markets or regulatory industries
  • Fluent in English
  • Degree level education or equivalent
  • Deep understanding of software development life cycles
  • Strong persuasion, argumentation, and diplomacy skills
  • Expert communication skills for C-level conversations

Work Rights

Not specified

Tailored Resume

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