Provides Level 2 support to customers, resolving technical issues in live production environments
Job Summary
Provides Level 2 support to customers, resolving technical issues in live production environments.
Available for shift work (early mornings, late evenings, nights) and on-call 24/7 support.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Matching Summary
Provides Level 2 support to customers, resolving technical issues in live production environments.
Skills & Requirements
Must-have
Level 2 support
ticket and queue management
SingleView domain expertise
network management and troubleshooting tools
UNIX and Shell Scripting
Nice-to-have
proactive, can-do attitude
bold thinking and passion
empower colleagues and customers
high integrity and low ego
Key Requirements
4–8 years of work experience
Technical Graduation in IT, Computer Science, or Engineering