Agent - Voice And Non-voice

AIPL ACQUIRE INTELLIGENCE

Not specified; not specified; hmo coverage include...
Chat or back-office experience in bpo industry
Good interpersonal skills written and oral
Knowledge of standard banking operations
The role involves interacting with customers via live chat or email to respond to financial inquiries and promote banking products

Job Summary

  • The role involves interacting with customers via live chat or email to respond to financial inquiries and promote banking products.
  • Employees are expected to review transaction history, ensure compliance with internal controls, and maintain account protection measures.
  • The company offers HMO coverage, yearly kick-off parties with major giveaways, and a strong culture of internal promotions.

Matching Summary

The role involves interacting with customers via live chat or email to respond to financial inquiries and promote banking products.

Salary

Not specified; Not specified; HMO coverage included

Skills & Requirements

Must-have

  • Chat or back-office experience in BPO industry
  • Good interpersonal skills written and oral
  • Knowledge of standard banking operations

Nice-to-have

  • Positive can-do attitude
  • High personal energy
  • Flexibility to welcome change
  • Collaborative team spirit

Key Requirements

  • Chat/back-office experience in BPO industry
  • Strong written and oral communication skills
  • Understanding of US banking procedures

Work Rights

Not specified

Tailored Resume

Cover Letter