Epicurean Hotel in Tampa, FL, seeks a Front Desk Supervisor to lead front desk operations, ensuring exceptional guest service and staff support. The ideal candidate will have experience in hospitality, strong leadership skills, and a passion for providing outstanding guest experiences
Job Summary
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates.
Supervise, train, and mentor front desk agents to ensure consistency in service and adherence to hotel policies.
Full-time associates receive comprehensive benefits including medical, dental, vision, 401K, and paid time off.
Matching Summary
Match Score: 85
Epicurean Hotel in Tampa, FL, seeks a Front Desk Supervisor to lead front desk operations, ensuring exceptional guest service and staff support. The ideal candidate will have experience in hospitality, strong leadership skills, and a passion for providing outstanding guest experiences.
Skills & Requirements
Must-have
Oversee daily front desk operations
Handle guest inquiries and complaints
Maintain high customer service levels
Proficiency in hotel PMS software
Handle high-pressure situations
Work various shifts
Nice-to-have
Enthusiastic, fun, and energetic
Passionate about food and hospitality
Foster a positive work environment
Key Requirements
High school diploma or equivalent
1-2 years in front desk/guest service role
Previous supervisory experience a plus
Ability to move quickly and efficiently
Flexibility to work evenings, weekends, and holidays