Associate, Global Customer Care, International Order Management

Smith+Nephew

Wrocław, Poland
Hybrid
Exceptional customer service
Order entry and management
Loan planning requests
Smith+Nephew is seeking an Associate for their Global Customer Care team in Wrocław, Poland, focusing on International Order Management. The role involves coordinating orders and supporting customer service for healthcare professionals, requiring a detail-oriented and proactive approach

Job Summary

  • Join a team where empathy, collaboration and courage are more than just words.
  • Your day will be filled with coordinating orders, ensuring accuracy and timeliness, and working closely with in-country Customer Care teams to deliver exceptional service.
  • We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Matching Summary

Match Score: 85

Smith+Nephew is seeking an Associate for their Global Customer Care team in Wrocław, Poland, focusing on International Order Management. The role involves coordinating orders and supporting customer service for healthcare professionals, requiring a detail-oriented and proactive approach.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Order entry and management
  • Loan planning requests
  • Electronic Data Interchange (EDI)
  • ESKER systems

Nice-to-have

  • Collaborative team environment
  • Fast-paced environment
  • Passion for customer care
  • Proactive problem solving

Key Requirements

  • 0-2 years of experience
  • Master's or bachelor's degree
  • Fluent English (B2/C1)
  • Communicative French
  • SAP experience preferred
  • Strong MS Office skills

Work Rights

Not specified

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