It Support Specialist

Disguisetechnologiesltd

Atlanta, Georgia, United States
Base: $50,000 - $55,000 usd; bonus/equity: not spe...
On-site
Google workspace or microsoft azure experience
Windows and macos troubleshooting skills
Endpoint management mdm tools experience
Disguise Technologies Ltd is seeking an IT Support Specialist in Atlanta, Georgia, to provide technical support across global offices. The role involves hands-on desk-side and remote assistance, troubleshooting IT issues, and managing user accounts. ###

Job Summary

  • Disguise is seeking an IT Support Specialist to serve as a key point of contact for help desk requests across global offices.
  • The role involves hands-on desk-side and remote support to resolve hardware, software, and network issues on Windows and macOS platforms.
  • Candidates must have proven experience managing user permissions in Google Admin, Slack, and Azure AD while maintaining accurate documentation.

Matching Summary

Match Score: 85

Disguise Technologies Ltd is seeking an IT Support Specialist in Atlanta, Georgia, to provide technical support across global offices. The role involves hands-on desk-side and remote assistance, troubleshooting IT issues, and managing user accounts. ###

Salary

Base: $50,000 - $55,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Google Workspace or Microsoft Azure experience
  • Windows and macOS troubleshooting skills
  • Endpoint management MDM tools experience
  • Ticketing system familiarity
  • Network fundamentals understanding

Nice-to-have

  • Strong communication and problem-solving abilities
  • Proactive mindset for process improvement
  • Experience supporting remote global teams
  • Customer-centric service approach
  • Ability to work in fast-paced environments

Key Requirements

  • Proven experience in IT support or help desk roles
  • Hands-on experience with G Suite and Azure environments
  • Experience with Intune, Kandji, or similar MDM tools

Work Rights

Not specified

Tailored Resume

Cover Letter