In_senior Associate_uipath Developer_gcc_advisory_bangalore

PwC

Bangalore, India
Not specified; not specified; competitive compensa...
Contact centre platforms genesys avaya amazon connect
Conversational ai voice bots chatbots email bots
Gen ai rag knowledge bases agent assist
This role involves leading the design and architecture of end-to-end contact centre transformation solutions for enterprise clients

Job Summary

  • This role involves leading the design and architecture of end-to-end contact centre transformation solutions for enterprise clients.
  • Candidates will build and optimize multilingual conversational AI solutions including Voice Bots, Chatbots, and Gen AI-powered Knowledge Bases.
  • The position offers opportunities to lead cutting-edge AI projects, mentor junior engineers, and drive innovation within a values-driven community.

Matching Summary

This role involves leading the design and architecture of end-to-end contact centre transformation solutions for enterprise clients.

Salary

Not specified; Not specified; Competitive compensation and growth opportunities

Skills & Requirements

Must-have

  • Contact Centre Platforms Genesys Avaya Amazon Connect
  • Conversational AI Voice Bots Chatbots Email Bots
  • Gen AI RAG Knowledge Bases Agent Assist
  • Python Node.js Microservices API-first design
  • DevOps CI/CD Docker Kubernetes Cloud Native

Nice-to-have

  • Mentoring junior developers and technical leadership
  • Enterprise security compliance GDPR HIPAA PCI-DSS
  • Cross-functional collaboration with business stakeholders
  • Innovation in NLP and automation technologies

Key Requirements

  • 4 to 7 years of experience required
  • Bachelor's degree in Computer Science or related field
  • Master of Engineering or MBA preferred
  • Certifications in Genesys, Avaya, or AWS preferred

Work Rights

Not specified

Tailored Resume

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