Patient Service Representative - Oncology

VillageMD

Base: $18.13 - $22.02 hourly; bonus/equity: not sp...
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High school graduate or ged required
Excellent customer service skills
Ability to organize multiple tasks
** VillageMD is seeking a Patient Service Representative in the oncology department to provide excellent customer service and manage patient flow efficiently. The role requires handling administrative tasks, patient interactions, and insurance verifications within a healthcare setting. **

Job Summary

  • The role involves greeting patients and families, managing patient flow, and ensuring efficient registration processes within a compassionate community.
  • Essential duties include processing insurance verifications, collecting payments, reconciling daily batches, and scheduling appointments according to department guidelines.
  • VillageMD offers a comprehensive benefits platform including medical, dental, vision, life, disability, FSA coverages, and a 401k savings plan.

Matching Summary

Match Score: 75

** VillageMD is seeking a Patient Service Representative in the oncology department to provide excellent customer service and manage patient flow efficiently. The role requires handling administrative tasks, patient interactions, and insurance verifications within a healthcare setting. **

Salary

Base: $18.13 - $22.02 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • High School Graduate or GED required
  • Excellent customer service skills
  • Ability to organize multiple tasks
  • Basic computer proficiency required
  • English communication oral and written

Nice-to-have

  • Previous PSR experience preferred
  • Associate Degree preferred
  • Knowledge of medical office terminology
  • Experience with EHR systems
  • Experience with Practice Management Systems

Key Requirements

  • High School Diploma or GED
  • Preferred Associate Degree
  • Preferred previous PSR experience
  • Basic computer skills required
  • Medical terminology knowledge preferred

Work Rights

Not specified

Tailored Resume

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