This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines)
Job Summary
This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).
Manage a diverse portfolio of customer accounts to ensure the delivery of retrofit solutions and scheduled maintenance services meets all cost, timeline, and quality benchmarks.
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Matching Summary
This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).
Skills & Requirements
Must-have
customer support
retrofit solutions
maintenance services
technical expertise
aircraft maintenance programs
service bulletins
Nice-to-have
proactive risk escalation
cross-functional team collaboration
motivate diverse teams
fast-paced dynamic environment
Key Requirements
Bachelor’s Degree in Engineering
6 years total experience in aircraft customer service
Service Bulletin management experience
Aircraft maintenance and airline operations experience