Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, FL, United States
Customer service skills
Outbound and inbound phone calls
Responding via email and phone
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • We are currently looking for a motivated and customer focused Business Development Center Agent to join our Service BDC team.
  • We offer best-in-class industry benefits including Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Skills & Requirements

Must-have

  • Customer service skills
  • Outbound and inbound phone calls
  • Responding via email and phone
  • Setting appointments for Service Department
  • Entering customer information into CRM

Nice-to-have

  • Great customer service skills
  • Positive team oriented environment
  • Address customer concerns promptly
  • Bilingual Spanish is a plus

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Experience in customer service or call center environments
  • Excellent computer skills
  • Highly organized with strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter