Seller Support Advisor, Veeqo

Amazon

Swansea, GB
**
Strategic support partner
Resolve complex issues
Diagnose operational challenges
** Amazon is seeking a Seller Support Advisor for Veeqo in Swansea, GB, who will partner with e-commerce businesses to address complex operational challenges and enhance the seller experience. The role involves direct support, collaboration with internal teams, and participation in strategic projects, all while embodying Amazon's customer-centric culture. **

Job Summary

  • Act as a strategic support partner to Veeqo's business customers, resolving complex issues across phone, email, and live chat with expertise and full ownership.
  • Contribute to cross-functional projects, from training development and knowledge base creation to seller onboarding initiatives, and participate in on-site seller visits.
  • Champion innovation by bringing forward ideas on how AI and automation can improve the seller experience, reduce ticket volume, and free the team to focus on higher-value work.

Matching Summary

Match Score: 75

** Amazon is seeking a Seller Support Advisor for Veeqo in Swansea, GB, who will partner with e-commerce businesses to address complex operational challenges and enhance the seller experience. The role involves direct support, collaboration with internal teams, and participation in strategic projects, all while embodying Amazon's customer-centric culture. **

Skills & Requirements

Must-have

  • Strategic support partner
  • Resolve complex issues
  • Diagnose operational challenges
  • Cross-functional project contribution
  • Customer Obsession Leadership Principle

Nice-to-have

  • Innovation champion
  • Build lasting partnerships
  • Collaborative team culture
  • Continuous learning

Key Requirements

  • Work authorization for Gb

Work Rights

Not specified

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