Technical Field Engineer

St Vincent’s Health Australia

Australia
Fully remote
First and second-level technical support
Troubleshoot computer systems and hardware
Remote and face-to-face support
Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face

Job Summary

  • Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.
  • Deliver high-quality client service, managing issues with integrity, compassion, and timely resolution.
  • Join us on our mission to provide care to all, including the most at-risk people in our community.

Matching Summary

Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.

Skills & Requirements

Must-have

  • first and second-level technical support
  • troubleshoot computer systems and hardware
  • remote and face-to-face support
  • networking skills
  • client service delivery

Nice-to-have

  • integrity and compassion
  • timely resolution of issues
  • collaborative team environment

Key Requirements

  • Australian driver's license and reliable vehicle
  • Certificate IV in Information Technology Support
  • Minimum 3+ years experience
  • Australian or New Zealand citizen or visa with work rights

Work Rights

Australian or New Zealand citizen or visa with work rights

Tailored Resume

Cover Letter