Sales Support Representative

Ferguson PLC

Wilmington, NC, United States
Base: $18.71 - $29.92 ph; bonus/equity: bonus or i...
Onsite
Customer relationship management (crm) system
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by determining the best products and solutions and ensuring personalized customer service.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $29.92 per hour; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, family benefits

Skills & Requirements

Must-have

  • Customer relationship management (CRM) system
  • Timely quotations and accurate sales orders
  • Coordinate deliveries for customers
  • Answer sales calls and resolve concerns
  • Sales and customer service experience

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Ability to upsell products
  • Highly motivated and customer service oriented
  • Ability to work in fast-paced environment
  • General digital literacy including Microsoft Office

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Experience in plumbing, HVAC or trades is a plus
  • Ability to quickly learn product knowledge and processes

Work Rights

Not specified

Tailored Resume

Cover Letter