Customer Success Manager - Agency-client Relationships

Neurons Inc

Austin, Texas, USA
On-site
Customer lifecycle management
Client relationship building
Product usage guidance
Take this unique opportunity to join our CX department at a time of positive change and be part of defining how we drive and succeed in our end-client segment

Job Summary

  • Take this unique opportunity to join our CX department at a time of positive change and be part of defining how we drive and succeed in our end-client segment.
  • At Neurons, we're not just innovating; we're revolutionizing marketing by predicting consumer responses in seconds.
  • In our inclusive culture, innovation flourishes.

Matching Summary

Take this unique opportunity to join our CX department at a time of positive change and be part of defining how we drive and succeed in our end-client segment.

Skills & Requirements

Must-have

  • customer lifecycle management
  • client relationship building
  • product usage guidance
  • issue resolution
  • customer advocacy

Nice-to-have

  • growth mindset
  • team player
  • fast-paced environment
  • innovation focused
  • results with empathy

Key Requirements

  • 2+ years customer-facing experience
  • agency experience highly preferred
  • understanding of marketing disciplines
  • strong communication skills
  • proactive problem-solving mindset

Work Rights

Not specified

Tailored Resume

Cover Letter