Global Customer Care (gcc) Professional

Hitachi

Kuala Lumpur, Malaysia
Handle customer calls
Create cases in salesforce
Follow standard operating procedures
The GCC Professional is responsible for receiving and processing requests from customers and partners

Job Summary

  • The GCC Professional is responsible for receiving and processing requests from customers and partners.
  • This role sets lasting first impressions with customers, demonstrating the quality of support expected from Hitachi Vantara.
  • We are committed to building an inclusive culture based on mutual respect and merit-based systems.

Matching Summary

The GCC Professional is responsible for receiving and processing requests from customers and partners.

Skills & Requirements

Must-have

  • Handle customer calls
  • Create cases in Salesforce
  • Follow standard operating procedures

Nice-to-have

  • Diverse global team
  • Passion for insight
  • Flexible work arrangements

Key Requirements

  • Experience in customer support
  • Proficiency in required languages
  • Ability to manage cases effectively

Work Rights

Not specified

Tailored Resume

Cover Letter