Product Support Specialist

Viral Nation

Christ Church, Barbados
Not specified; compensation is structured, perform...
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2+ years customer support experience
Meticulous data entry skills
Strong attention to detail
** Viral Nation is seeking a Product Support Specialist to join their team in Christ Church, Barbados. The role focuses on ensuring data accuracy and providing exceptional customer support in a fast-paced, collaborative environment. **

Job Summary

  • Viral Nation is a fast-growing SaaS company dedicated to providing exceptional customer experiences and building long-term relationships with clients.
  • The Product Support Specialist will play a critical role in maintaining data accuracy and providing support to partners through data management.
  • This position requires collaborating with cross-functional teams including product and engineering to resolve complex customer issues.

Matching Summary

Match Score: 75

** Viral Nation is seeking a Product Support Specialist to join their team in Christ Church, Barbados. The role focuses on ensuring data accuracy and providing exceptional customer support in a fast-paced, collaborative environment. **

Salary

Not specified; Compensation is structured, performance-led, and market-aligned.

Skills & Requirements

Must-have

  • 2+ years customer support experience
  • Meticulous data entry skills
  • Strong attention to detail

Nice-to-have

  • Empathetic approach to support
  • Ability to learn new technologies quickly
  • Collaborative team-based environment

Key Requirements

  • College degree or higher required
  • Experience with hourly work and data entry
  • Operational data and reporting workflows experience

Work Rights

Not specified

Tailored Resume

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