Hr Shared Services Representative

Penn State Golf Courses

University Park, Pennsylvania, US
Base: $34,800.00 - $50,500.00; benefits: comprehen...
On-site
Hr inquiries via telephone and email
Handle confidential information
Professionalism in daily tasks
The Pennsylvania State University is seeking an HR Shared Services Representative to provide customer service support for HR inquiries. Ideal candidates should possess strong communication skills and attention to detail, with a commitment to professionalism

Job Summary

  • The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires.
  • This position will answer questions received via telephone and e-mail, investigate and resolve routine to intermediate inquiries, coordinate with respective departments, and escalate complex inquiries to appropriate professional services, payroll, or other staff, as appropriate.
  • This position offers a flexible work arrangement that combines remote and on-campus work.

Matching Summary

Match Score: 75

The Pennsylvania State University is seeking an HR Shared Services Representative to provide customer service support for HR inquiries. Ideal candidates should possess strong communication skills and attention to detail, with a commitment to professionalism.

Salary

Base: $34,800.00 - $50,500.00; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • HR inquiries via telephone and email
  • Handle confidential information
  • Professionalism in daily tasks
  • Speed, accuracy, and professionalism
  • Support other HR Shared Services staff

Nice-to-have

  • Commitment to handling concerns
  • Ability to work independently
  • Effective learning of new technologies
  • Prioritize and multi-task

Key Requirements

  • General Equivalency Diploma (GED) or High School (HS)
  • No prior relevant work experience required
  • Proficiency in Office365 suite is preferred

Work Rights

Authorized to work in the US

Tailored Resume

Cover Letter