Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details
Job Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Provide operational support in addressing servicing related enquiries from internal teams, customer service channels, agents and intermediaries.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Skills & Requirements
Must-have
policy servicing transactions processing
digital workflow and system processing
client and intermediary support
data accuracy and operational support
quality assurance and compliance
customer experience focus
Nice-to-have
continuous improvement mindset
openness to process and system enhancements
in-person collaboration vital
culture of inclusion and belonging
Key Requirements
Strong attention to detail and accuracy
Customer and service-oriented mindset
Digital literacy and ability to work with operational systems