Windows Vmware L3

NTT AUSTRALIA PTY

On-site
Extensive managed services experience
Strong understanding of itil processes
Ability to communicate across cultures
NTT DATA is seeking a Windows VMware L3 Engineer who will provide exceptional managed services, proactively resolving technical incidents and ensuring optimal client infrastructure performance. The role emphasizes technical expertise across various domains, mentoring junior staff, and a client-focused approach in a diverse and inclusive workplace

Job Summary

  • As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role will be to provide exceptional service to our clients by proactively identifying and resolving technical incidents.
  • You will manage high-complexity tickets, perform advanced tasks, and provide diverse solutions while ensuring zero missed service level agreement (SLA) conditions.
  • NTT DATA is committed to accelerating client success and positively impacting society through responsible innovation.

Matching Summary

Match Score: 85

NTT DATA is seeking a Windows VMware L3 Engineer who will provide exceptional managed services, proactively resolving technical incidents and ensuring optimal client infrastructure performance. The role emphasizes technical expertise across various domains, mentoring junior staff, and a client-focused approach in a diverse and inclusive workplace.

Skills & Requirements

Must-have

  • Extensive Managed Services experience
  • Strong understanding of ITIL processes
  • Ability to communicate across cultures

Nice-to-have

  • Positive outlook under pressure
  • Client-focused approach
  • Effective planning skills

Key Requirements

  • Bachelor's degree or equivalent qualification in IT
  • Proven experience working with vendors
  • Experience mentoring junior team members

Work Rights

Not specified

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