Personal Banker

Absa

Uganda
Not specified
Drive retail banking sales targets
Resolve customer queries and complaints
Ensure kyc compliance and accuracy
Absa is seeking a Personal Banker in Uganda to enhance customer relationships and drive business performance by meeting sales targets and providing excellent customer service. The role involves managing customer inquiries, promoting banking products, ensuring compliance with KYC requirements, and supporting branch operations

Job Summary

  • The role focuses on driving business performance by increasing wallet share with new and existing customers.
  • Employees are responsible for resolving customer queries regarding accounts, loans, and cards while ensuring strict KYC compliance.
  • The position requires managing personal sales targets and participating in specific product campaigns to meet outlet objectives.

Matching Summary

Match Score: 85

Absa is seeking a Personal Banker in Uganda to enhance customer relationships and drive business performance by meeting sales targets and providing excellent customer service. The role involves managing customer inquiries, promoting banking products, ensuring compliance with KYC requirements, and supporting branch operations.

Skills & Requirements

Must-have

  • Drive retail banking sales targets
  • Resolve customer queries and complaints
  • Ensure KYC compliance and accuracy
  • Manage cash till operations
  • Complete account opening documentation

Nice-to-have

  • Build effective internal relationships
  • Walk queues during busy periods
  • Encourage loan draw-downs
  • Restock merchandising materials
  • Deliver excellent customer service

Key Requirements

  • Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter