The After Sales Specialist (m/f/d) Administration is responsible for processing and billing service calls from Technical Service Technicians (TDT) and Service Partners (SP)
Job Summary
The After Sales Specialist (m/f/d) Administration is responsible for processing and billing service calls from Technical Service Technicians (TDT) and Service Partners (SP).
We are looking for people who are characterized by a strong sense of responsibility, flexibility, and a strong customer orientation.
We offer an attractive compensation and social benefits, opportunities for professional development and further training, and a modern work environment with flexible working hours.
Matching Summary
The After Sales Specialist (m/f/d) Administration is responsible for processing and billing service calls from Technical Service Technicians (TDT) and Service Partners (SP).
Skills & Requirements
Must-have
Processing and billing service calls
Creating maintenance contract offers
Handling customer complaints
Customer support via ticketing system
Maintaining customer master data
Nice-to-have
Strong sense of responsibility
Flexibility and customer orientation
Solution-oriented thinking
Enthusiasm for customer contact
Machermentalität
Key Requirements
Completed commercial apprenticeship
Structured and flexible work approach
Conscientious, reliable, and loyal
Resilient with networked and solution-oriented thinking