Verify patient demographics and insurance eligibility
Collect co-payments and deposits accurately
This role serves as the first point of contact for patients in the Emergency Department, ensuring seamless access to care
Job Summary
This role serves as the first point of contact for patients in the Emergency Department, ensuring seamless access to care.
The position requires verifying insurance eligibility, obtaining authorizations, and providing financial counseling to minimize denials and optimize reimbursement.
Banner Estrella Medical Center is recognized as one of Phoenix's Best Hospitals and offers a fully electronic facility with innovative care technologies.
Matching Summary
This role serves as the first point of contact for patients in the Emergency Department, ensuring seamless access to care.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED required
Verify patient demographics and insurance eligibility
Collect co-payments and deposits accurately
Work independently in fast-paced ER environment
Strong interpersonal and communication skills
Nice-to-have
Associate's degree preferred
Previous healthcare financial services experience
Knowledge of medical terminology
Ability to handle high-volume patient intake
Experience with electronic health records
Key Requirements
High school diploma or GED
1+ years customer service or financial services experience
Arizona Fingerprint Clearance Card (if applicable to behavioral health)