Customer Support Specialist - Ki-software (m/w/d)

adiutaByte

Sankt Augustin, Germany
Fully remote
Customer support
Ki-based modules
Technical understanding
You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare

Job Summary

  • You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.
  • We offer flexibility with a digital application process and the possibility of remote work, supporting you with benefits like Hansefit, EGYM Wellpass, or JobRad.
  • We are looking for someone who loves technology, thinks proactively, and aims to not just help customers but to delight them.

Matching Summary

You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.

Skills & Requirements

Must-have

  • Customer support
  • KI-based modules
  • Technical understanding
  • Empathic customer interaction
  • Solution-oriented approach

Nice-to-have

  • Curiosity for AI and new technologies
  • Creative problem-solving
  • Proactive idea generation
  • Digital product interest

Key Requirements

  • Experience in customer contact
  • Independent work style
  • Experience in IT, software, or SaaS environment

Work Rights

Not specified

Tailored Resume

Cover Letter