Customer Relations Officer

KCB CONSTRUCTION PTE. LTD.

Singapore
Not specified; not specified; not specified
Not specified
Handle conflicts and feedback
Attend dialogue sessions with committees
Conduct regular resident visits
KCB Construction Pte. Ltd. is seeking a Customer Relations Officer to manage project-related feedback and conflicts, particularly in HDB projects. The ideal candidate should have relevant experience and strong communication skills to engage with various stakeholders and residents affected by construction activities

Job Summary

  • The role involves leading the Customer Relations Officer team to resolve conflicts and manage feedback related to HDB projects.
  • Candidates will attend dialogue sessions with various stakeholders including Resident Committees, Citizens' Consultative Committees, and Town Councils.
  • Regular visits to affected residents are required to gather feedback and communicate work schedule changes.

Matching Summary

Match Score: 75

KCB Construction Pte. Ltd. is seeking a Customer Relations Officer to manage project-related feedback and conflicts, particularly in HDB projects. The ideal candidate should have relevant experience and strong communication skills to engage with various stakeholders and residents affected by construction activities.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle conflicts and feedback
  • Attend dialogue sessions with committees
  • Conduct regular resident visits
  • Record meeting minutes

Nice-to-have

  • Experience in HDB projects preferred
  • Strong communication skills
  • Ability to work islandwide

Key Requirements

  • At least GCE 'A' Level or Diploma
  • 3 years of working experience in related field
  • Fresh graduates considered for Assistant role with O Level

Work Rights

Not specified

Tailored Resume

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