Patient Service Rep (psr) - Emergency Room

Advocate Aurora Health

Sheboygan, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create initial electronic health record
Verify demographic and insurance information
Discuss and collect co-pays
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create initial electronic health record
  • Verify demographic and insurance information
  • Discuss and collect co-pays
  • Maintain patient confidentiality (HIPAA)
  • Provide accurate patient information
  • Demonstrate extraordinary customer service
  • Handle large workloads with interruptions

Nice-to-have

  • Excellent service recovery skills
  • Demonstrated independent thinking
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • None required
  • CPR certification may be required
  • Notary training/licensure may be required

Work Rights

Not specified

Tailored Resume

Cover Letter