Officer, Customer Service (trade), Group Tech & Ops

UOB

Singapore
Trade transaction queries support
Record call information
Client request fulfillment
Support clients on the day-to-day Trade transaction queries on phone or emails

Job Summary

  • Support clients on the day-to-day Trade transaction queries on phone or emails.
  • Work closely with various stakeholders to ensure client’s requests are fulfilled.
  • Provide excellent customer service to all clients.

Matching Summary

Support clients on the day-to-day Trade transaction queries on phone or emails.

Skills & Requirements

Must-have

  • Trade transaction queries support
  • Record call information
  • Client request fulfillment
  • Timely and accurate reporting
  • Excellent customer service

Nice-to-have

  • Work as one team
  • Pursue long-term success
  • Interact effectively with all levels

Key Requirements

  • Diploma holders / Nitec with 1 year experience
  • Trade knowledge or customer services experience
  • Able to work independently
  • Excellent verbal and email-writing skills

Work Rights

Not specified

Tailored Resume

Cover Letter