12 Months UAT Tester, Raffles Place

HUDSON RPO (SINGAPORE) PTE. LTD.

Singapore, Singapore
Uat experience in digital platforms
System monitoring and defect management
Stakeholder management skills
This role ensures digital platforms like the Vitality member app and internal CRM systems run efficiently to support customer health goals

Job Summary

  • This role ensures digital platforms like the Vitality member app and internal CRM systems run efficiently to support customer health goals.
  • The candidate will conduct UAT, gather customer feedback, and provide support for Gen AI Chat Bot training and documentation.
  • Responsibilities include monitoring system incidents, validating data discrepancies, and ensuring accuracy of rewards and member statuses.

Matching Summary

Match Score: 85

This role ensures digital platforms like the Vitality member app and internal CRM systems run efficiently to support customer health goals.

Skills & Requirements

Must-have

  • UAT experience in digital platforms
  • System monitoring and defect management
  • Stakeholder management skills
  • Gen AI chatbot training support
  • Data accuracy validation

Nice-to-have

  • Experience in insurance or financial services
  • Customer-centric mindset
  • Proactive improvement driven approach
  • Strong analytical problem-solving skills

Key Requirements

  • Diploma in Business, Information Systems, Operations, or related discipline
  • Experience in system support or business analysis roles
  • Exposure to UAT, AI training, and system release cycles

Work Rights

Not specified

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