Sfe & Crm Manager

Merck & Co., Inc.

**
Crm administration experience
Sales force effectiveness cycles
Data governance and quality
** Merck & Co., Inc. is seeking a CRM & SFE Specialist to manage the CRM and Sales Force Effectiveness capabilities, ensuring system reliability, data quality, and user adoption across markets. The role involves collaboration with commercial teams, governance of CRM standards, and continuous improvement of CRM functionalities to enhance commercial execution. **

Job Summary

  • The role is accountable for system reliability, data quality, and user adoption across assigned markets.
  • You will coordinate cross-market SFE cycles including segmentation, targeting, and incentive guardrails.
  • The position requires partnering with commercial teams to translate business needs into practical CRM solutions.

Matching Summary

Match Score: 75

** Merck & Co., Inc. is seeking a CRM & SFE Specialist to manage the CRM and Sales Force Effectiveness capabilities, ensuring system reliability, data quality, and user adoption across markets. The role involves collaboration with commercial teams, governance of CRM standards, and continuous improvement of CRM functionalities to enhance commercial execution. **

Skills & Requirements

Must-have

  • CRM administration experience
  • Sales Force Effectiveness cycles
  • Data governance and quality
  • Stakeholder management skills
  • Multi-country coordination

Nice-to-have

  • Biopharmaceutical industry background
  • Continuous process improvement mindset
  • Coaching and analytical focus
  • MarTech certification preferred
  • Omnichannel workflow knowledge

Key Requirements

  • Degree in Business, Marketing, IT, or Data Analytics
  • Proven CRM administration experience (Salesforce/Veeva)
  • Experience in pharma or healthcare sectors

Work Rights

Not specified

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