Home Based Promotional Order Management Specialist

DCX

Remote
Base: php 30,000 - php 35,000; bonus/equity: not s...
Order management operations
Customer service skills
Proficient in microsoft and google applications
The DCX Client Services - Home-Based Order Management Specialist will handle all aspects of the order entry and order management operation to ensure client orders and production schedules are aligned to meet delivery dates and provide an exceptional customer experience

Job Summary

  • The DCX Client Services - Home-Based Order Management Specialist will handle all aspects of the order entry and order management operation to ensure client orders and production schedules are aligned to meet delivery dates and provide an exceptional customer experience.
  • This role offers a 3-month contingent contract with the possibility of transitioning to a full-time position after a probationary period, allowing career growth and deeper industry insights.
  • Benefits include industry-leading salary packages, permanent work-from-home setup, company equipment, internet stipends upon regularization, HMO coverage, PTO credits, and company-provided career skills training courses.

Matching Summary

The DCX Client Services - Home-Based Order Management Specialist will handle all aspects of the order entry and order management operation to ensure client orders and production schedules are aligned to meet delivery dates and provide an exceptional customer experience.

Salary

Base: Php 30,000 - Php 35,000; Bonus/Equity: Not specified; Benefits: HMO coverage, PTO credits, internet stipends, company equipment

Skills & Requirements

Must-have

  • Order management operations
  • Customer service skills
  • Proficient in Microsoft and Google applications
  • Strong English communication skills
  • Ability to work overnight/graveyard shifts
  • Attention to detail and analytical skills

Nice-to-have

  • Basic exposure to Adobe Illustrator and Photoshop
  • Experience with promotional industry software
  • Adaptability to different personalities
  • Ability to work in fast-paced environment
  • Strong organizational and time management skills

Key Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration or related field
  • 1-2 years experience in promotional, customer service, or order management role
  • Strong verbal and written English communication skills
  • Ability to work US operating hours or overnight shifts
  • Experience with promotional industry software like Sage, ESP, CommonSku, Syncore

Work Rights

Not specified

Tailored Resume

Cover Letter