Bilingual (spanish/ Cantonese/ Korean/ Vietnamese ) Customer Support Specialist (onsite-pittsburgh)

Blink Health

Pittsburgh, PA, United States
On-site
Bilingual proficiency in spanish cantonese korean or vietnamese
Inbound call center experience required
Strong verbal and written communication skills
Blink Health is seeking a Bilingual Customer Support Specialist proficient in Spanish, Cantonese, Korean, or Vietnamese to provide patient support in their Pittsburgh office. The role involves resolving inquiries, documenting calls, and contributing to improved patient experiences in a healthcare technology environment

Job Summary

  • The role involves receiving inbound calls to resolve routine and new issues with patients, doctors, and insurers.
  • Employees must document all call information and maintain strict confidentiality of patient and proprietary information.
  • The company offers benefits including medical insurance, a 401(k) plan, paid time off, and a daily meal stipend.

Matching Summary

Match Score: 85

Blink Health is seeking a Bilingual Customer Support Specialist proficient in Spanish, Cantonese, Korean, or Vietnamese to provide patient support in their Pittsburgh office. The role involves resolving inquiries, documenting calls, and contributing to improved patient experiences in a healthcare technology environment.

Skills & Requirements

Must-have

  • Bilingual proficiency in Spanish Cantonese Korean or Vietnamese
  • Inbound call center experience required
  • Strong verbal and written communication skills

Nice-to-have

  • Healthcare pharmacy industry experience preferred
  • Passion for providing top-notch patient care
  • Ability to learn complex new software quickly

Key Requirements

  • High school diploma or GED required
  • Bachelor's degree strongly preferred
  • Customer service or inbound call center experience required

Work Rights

Not specified

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