Technical Support Engineer

Hp

Japanese native speaker
It software technical support
It solutions within time limits
Provide technical support services for computers and IT software to Japanese users via phone

Job Summary

  • Provide technical support services for computers and IT software to Japanese users via phone.
  • Deliver IT-related solutions to customers within a limited time to meet their needs.
  • Work a 5-day work, 2-day off shift system, with weekend attendance compensated with compensatory leave.

Matching Summary

Provide technical support services for computers and IT software to Japanese users via phone.

Skills & Requirements

Must-have

  • Japanese native speaker
  • IT software technical support
  • IT solutions within time limits
  • proficient in office software
  • strong customer communication skills

Nice-to-have

  • strong service awareness
  • high pressure tolerance
  • strong logical expression
  • good learning ability
  • high sense of responsibility

Key Requirements

  • High school education or above
  • IT hardware and software technical ability
  • Proficiency in Outlook and Excel
  • Ability to accept shift work

Work Rights

Not specified

Tailored Resume

Cover Letter