The Global Program Manager serves as the primary contact accountable for overall program health, governance, and supporting growth opportunities for qualified accounts
Job Summary
The Global Program Manager serves as the primary contact accountable for overall program health, governance, and supporting growth opportunities for qualified accounts.
Success is measured by specific KPIs, avoiding revenue churn, and collaborating with sales counterparts to build business cases for program augmentation.
The role requires leading account plans, managing monthly and quarterly business reviews, and establishing relationships at executive, management, and operational levels.
Matching Summary
The Global Program Manager serves as the primary contact accountable for overall program health, governance, and supporting growth opportunities for qualified accounts.
Skills & Requirements
Must-have
3+ years customer relationship management
3+ years logistics and supply chain experience
2+ years sales and account management experience
Proficient in MS Office applications
Ability to lead monthly business reviews
Nice-to-have
Strong verbal and non-verbal communication skills
Experience facilitating customer workshops
Ability to demonstrate positive ROI to customers
Strategic planning for program maturation
Cross-divisional collaboration skills
Key Requirements
3+ years directly managing customer relationships
3+ years logistics and supply chain industry experience
2+ years sales and account management experience
Proven ability to lead customer meetings and workshops