Customer Support Everyday Banking

Lloyds

Belfast, Northern Ireland, GB
Base: £26,200 rising to £26,950 after six months, ...
Hybrid
Customer service and telephony skills
Hybrid working after training
Shift pattern with weekend rotation
You’ll help customers manage their money with confidence while building a career that works for you

Job Summary

  • You’ll help customers manage their money with confidence while building a career that works for you.
  • Our benefits include up to 15% employer pension contribution, private medical cover, share schemes, and wellbeing initiatives.
  • We are building a diverse and inclusive organisation where everyone can be themselves and succeed regardless of background.

Matching Summary

You’ll help customers manage their money with confidence while building a career that works for you.

Salary

Base: £26,200 rising to £26,950 after six months, up to £31,450 at highest skill level; Bonus/Equity: Annual performance-related bonus; Benefits: Up to 15% pension, BUPA medical, share schemes, discounts, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Customer service and telephony skills
  • Hybrid working after training
  • Shift pattern with weekend rotation
  • Skill progression framework
  • Onsite six-week training programme

Nice-to-have

  • Experience in banking or financial services
  • Passion for helping people
  • Openness to learning new skills
  • Supportive team environment
  • Diversity and inclusion focus

Key Requirements

  • Full-time availability
  • Comfortable with shift pattern and weekend work
  • No planned holidays during first two months
  • Strong customer service skills
  • Willingness to learn and grow

Work Rights

Not specified

Tailored Resume

Cover Letter