Scheduling Coordinator

Brady

Greensboro, NC, United States
On-site
Receive and respond to customer calls
Maintain open communication with technicians
Schedule manpower for services
Brady is seeking a Scheduling Coordinator in Greensboro, NC, responsible for coordinating manpower for timely work completion and providing excellent customer service. The ideal candidate should have customer service experience, preferably in the HVAC industry, and be proficient in MS Office

Job Summary

  • The Scheduling Coordinator receives work requests from various sources and coordinates the manpower to ensure a timely completion of the scheduled work.
  • The role requires maintaining open communication with technicians throughout the day to effectively schedule and meet customer needs.
  • Employees must demonstrate a spirit of cooperation and teamwork while continually looking for ways to improve processes and serve customers effectively.

Matching Summary

Match Score: 75

Brady is seeking a Scheduling Coordinator in Greensboro, NC, responsible for coordinating manpower for timely work completion and providing excellent customer service. The ideal candidate should have customer service experience, preferably in the HVAC industry, and be proficient in MS Office.

Skills & Requirements

Must-have

  • Receive and respond to customer calls
  • Maintain open communication with technicians
  • Schedule manpower for services
  • Ensure PM compliance requirements
  • Utilize available information for scheduling
  • Establish work orders with necessary info
  • Maintain customer contact database

Nice-to-have

  • Demonstrate spirit of cooperation
  • Look for ways to improve processes
  • Improve personal performance continually
  • Provide responsive professional service
  • Build long-term customer relationships
  • Follow company safety programs
  • Flexibility for additional duties

Key Requirements

  • High school diploma required
  • Minimum 1 year of customer service experience
  • HVAC industry experience is a plus
  • Ability to pass drug screening
  • Proof of US employment eligibility required

Work Rights

Must prove US employment eligibility

Tailored Resume

Cover Letter