It Service Reliability & Operations Manager – Sap Supply Chain (emea)
Johnson & Johnson UK
Beerse, Belgium
On-site
Sap supply chain applications
Jd edwards (jde) applications
Problem management
Johnson & Johnson is seeking an IT Service Reliability & Operations Manager to ensure the stability and performance of SAP and JD Edwards applications within the supply chain across the EMEA region. The role emphasizes operational reliability, problem management, and collaboration with various stakeholders to enhance service quality
Job Summary
The role focuses on day-to-day operational stability and continuous improvement within a complex ERP landscape, with emphasis on SAP logistics and warehouse execution solutions supporting end-to-end supply chain operations.
The IT Service Reliability & Operations Manager is responsible for ensuring stable and reliable service operations for a defined application portfolio by combining problem management, major incident coordination, and service operations practices.
Working at Johnson & Johnson isn’t just a job — it’s an opportunity to build a fulfilling career with a purposeful global healthcare company guided by Our Credo!
Matching Summary
Match Score: 85
Johnson & Johnson is seeking an IT Service Reliability & Operations Manager to ensure the stability and performance of SAP and JD Edwards applications within the supply chain across the EMEA region. The role emphasizes operational reliability, problem management, and collaboration with various stakeholders to enhance service quality.
Skills & Requirements
Must-have
SAP Supply Chain applications
JD Edwards (JDE) applications
problem management
major incident coordination
service operations practices
end-to-end operational ownership
Nice-to-have
SAP Basis awareness
SAP integrations
JD Edwards platforms
monitoring and observability practices
regulated environments
Key Requirements
7+ years of experience in IT Service Management, Application Operations, Reliability Engineering, or Production Support
3-5+ years of hands-on experience supporting ERP applications