Specialist Client Service Management

Empower Geographics Inc

**
1-4 years 401k industry experience
Knowledge of erisa dol irs regulations
Flexible to work night shift
** Empower Geographics Inc. is seeking a Specialist Client Service Management to enhance the client experience within a flexible and inclusive work environment. The role focuses on analyzing and interpreting client requirements related to retirement plans, while ensuring high levels of service and satisfaction. **

Job Summary

  • The role involves analyzing and interpreting client requirements while managing all service and operational requests for specific segments.
  • Employees are expected to possess an in-depth understanding of retirement plan rules, regulations, and processing methodologies including payroll updates and loan research.
  • The company offers a flexible work environment with fluid career paths that celebrate internal mobility and prioritize work-life balance.

Matching Summary

Match Score: 75

** Empower Geographics Inc. is seeking a Specialist Client Service Management to enhance the client experience within a flexible and inclusive work environment. The role focuses on analyzing and interpreting client requirements related to retirement plans, while ensuring high levels of service and satisfaction. **

Skills & Requirements

Must-have

  • 1-4 years 401k industry experience
  • Knowledge of ERISA DOL IRS regulations
  • Flexible to work night shift
  • Strong written and verbal communication
  • Microsoft Office Suite proficiency

Nice-to-have

  • Deadline and detail oriented mindset
  • Proactive issue resolution skills
  • Global collaboration perspective
  • High satisfaction client focus
  • Innovation through curiosity

Key Requirements

  • Bachelor's Degree required
  • 1-4 years experience in 401k industry
  • Knowledge of ERISA DOL and IRS regulations

Work Rights

Not specified

Tailored Resume

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