Within the commercial team, you will be responsible for managing commercial relations with clients by phone
Job Summary
Within the commercial team, you will be responsible for managing commercial relations with clients by phone.
You will manage order taking by phone, customer order registration, and ensure product availability and respect for delivery times.
You will handle administrative follow-up of clients: after-sales service, returns, exchanges, and maintain close relationships with one or more Commercial Delegates.
Matching Summary
Within the commercial team, you will be responsible for managing commercial relations with clients by phone.
Skills & Requirements
Must-have
Manage customer relations by phone
Process phone orders
Ensure product availability
Adhere to delivery deadlines
Handle customer after-sales service
Nice-to-have
Strong interpersonal skills
Customer service oriented
Dynamic and autonomous
Ability to manage emergencies
Key Requirements
Bac +2 or equivalent administrative and commercial background