Driveway Finance Corporation is seeking a Customer Service Call Center Representative to manage inbound customer calls and provide exemplary service. The role involves data entry, customer account monitoring, and educating clients about financing options in a supportive team environment
Job Summary
The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Handle inbound from customers in a Call Center environment while delivering quality service and monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to manage inbound customer calls and provide exemplary service. The role involves data entry, customer account monitoring, and educating clients about financing options in a supportive team environment.
Salary
$20/hour; Not specified; Not specified
Skills & Requirements
Must-have
Handle inbound customer calls
Accurate data capture
Monitor customer account irregularities
Provide courteous customer service
Attention to detail
Sense of urgency
Nice-to-have
Spanish language proficiency
Adapt to change
Focus on results
Desire to keep learning
Thrives on a team
Key Requirements
Previous telephone customer service experience preferred