Business Process Analyst - Advisor

Fiserv Com

Base: $100,000.00 - $165,600.00; bonus/equity: ann...
On-site monday through friday
Document operational processes and workflows
Perform gap analyses
Define and monitor kpis
Fiserv is seeking a Business Process Analyst - Advisor to enhance operational processes within Payment and Treasury Operations. The ideal candidate should have extensive experience in business process analysis, particularly in the financial services sector, and will contribute to improving operational quality and client experiences

Job Summary

  • Improve processes that support money movement and operational readiness across Payment Operations and Treasury Operations.
  • Strengthen operational quality, reduce risk, and support excellent client and associate experiences.
  • Fiserv offers unparalleled professional growth with training, development, and internal mobility opportunities, alongside comprehensive benefits.

Matching Summary

Match Score: 85

Fiserv is seeking a Business Process Analyst - Advisor to enhance operational processes within Payment and Treasury Operations. The ideal candidate should have extensive experience in business process analysis, particularly in the financial services sector, and will contribute to improving operational quality and client experiences.

Salary

Base: $100,000.00 - $165,600.00; Bonus/Equity: Annual incentive opportunity; Benefits: Medical, dental, vision, life, disability insurance, retirement planning, tuition assistance

Skills & Requirements

Must-have

  • Document operational processes and workflows
  • Perform gap analyses
  • Define and monitor KPIs
  • Identify automation opportunities
  • Write business requirements
  • Use ServiceNow for knowledge articles

Nice-to-have

  • Lead cross-functional initiatives
  • Design training content

Key Requirements

  • 6+ years business process analysis experience
  • 5+ years DPS products and services experience
  • Experience defining, implementing, and monitoring KPIs
  • Experience documenting processes and writing business requirements
  • Experience using ServiceNow or similar
  • Understanding of U.S. payment systems
  • Bachelor's degree or equivalent experience

Work Rights

Must have valid and unrestricted U.S. work authorization

Tailored Resume

Cover Letter