Base: $22.00 ph; bonus/equity: up to $1,000.00 mon...
Fully remote
Real-time audio communication
Alarm verification
Video monitoring
Interface Systems is seeking a Level 3 iSOC Coordinator for a remote position during the hours of 5:00 AM to 1:30 PM. The role involves managing real-time security events, utilizing advanced communication technology to prevent security breaches, and ensuring the safety of monitored sites
Job Summary
As a Level 3 iSOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events.
This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel.
Position requires availability between 5:00AM- 1:30PM, based on labor demands and offers 8–10 hour shifts which provides more flexible options on the number of days worked per week.
Matching Summary
Match Score: 85
Interface Systems is seeking a Level 3 iSOC Coordinator for a remote position during the hours of 5:00 AM to 1:30 PM. The role involves managing real-time security events, utilizing advanced communication technology to prevent security breaches, and ensuring the safety of monitored sites.
Salary
Base: $22.00 Per Hour; Bonus/Equity: Up to $1,000.00 monthly performance bonus, up to $250.00 monthly attendance bonus; Benefits: Full benefits on Day 1, 3 weeks paid vacation, 10 days paid sick time
Skills & Requirements
Must-have
real-time audio communication
alarm verification
video monitoring
incident management
two-way audio systems
Nice-to-have
customer focused culture
energetic and engaging work
calm and positive demeanor
working as one team
Key Requirements
High school diploma or GED equivalent
Two years of experience in customer service, call center, dispatch, or security roles
Working knowledge of Microsoft Office applications