Sr Analyst Customer Care

Nissanmaintenancejobs

São Paulo, SP, Brazil
Experience in customer care
Proficient in salesforce
Strong analytical skills
The role involves managing the SAC team to ensure quality and adherence to processes

Job Summary

  • The role involves managing the SAC team to ensure quality and adherence to processes.
  • You will oversee critical channels impacting brand reputation and customer experience.
  • The position requires proactive identification of opportunities for continuous improvement.

Matching Summary

The role involves managing the SAC team to ensure quality and adherence to processes.

Skills & Requirements

Must-have

  • Experience in Customer Care
  • Proficient in Salesforce
  • Strong analytical skills

Nice-to-have

  • Proactive and organized profile
  • Ability to manage multiple demands
  • Collaborative interaction skills

Key Requirements

  • Bachelor's degree in Administration or related fields
  • Extensive experience in Customer Care
  • Intermediate English proficiency

Work Rights

Not specified

Tailored Resume

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