Guest Services Attendant

Four Seasons Hotel New York Downtown

New York, NY, USA
Base: $30-$38 ph
On-site
Exceptional guest service
Handle guest requests
Operate computer systems
The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel

Job Summary

  • The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel.
  • The role involves welcoming and registering hotel guests, explaining accommodations, establishing credit, and checking guests out while preparing and explaining bills.
  • This position offers the opportunity to be part of a cohesive team with opportunities to build a successful career with global potential and access to a robust benefit plan.

Matching Summary

The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel.

Salary

Base: $30-$38

Skills & Requirements

Must-have

  • Exceptional guest service
  • Handle guest requests
  • Operate computer systems
  • Physical mobility required
  • Flexible schedule

Nice-to-have

  • Enthusiastic and optimistic
  • Client-obsessed
  • Integrity and honesty
  • Collaborative team player
  • Passion for excellence

Key Requirements

  • Knowledge of Front Desk Operations
  • Speaking, writing, and reading English
  • Work authorization for the location

Work Rights

Work authorization required

Tailored Resume

Cover Letter