End User Services Engineer

WPP

Türkali, , Turkey
On-site
Level 1 and 2 incident management
Onsite support services
Windows and mac cross-platform experience
This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work

Job Summary

  • This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.
  • Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, ensuring IT deskside operations and standard technology services are delivered.
  • The company fosters a culture of creativity, belonging, and continuous learning, attracting and developing bright talent with exciting career opportunities.

Matching Summary

This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • Onsite support services
  • Windows and Mac cross-platform experience
  • IT asset procurement and lifecycle management
  • Deployment of hardware and software

Nice-to-have

  • Customer-centred culture
  • Can-do attitude
  • Empathize and communicate effectively
  • Builds excellent relationships
  • Creative problem solvers

Key Requirements

  • 3 – 5 years in IT help desk / desk side support
  • Working knowledge of AV technology
  • Excellent problem-solving skills
  • Able to manage time effectively

Work Rights

Not specified

Tailored Resume

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