Customer Experience Executive - Uk

Equiniti

Chennai, India
Answer inbound shareholder calls
Assist with buying and selling shares
Adhere to service level agreements
The role involves assisting shareholders with buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance

Job Summary

  • The role involves assisting shareholders with buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance.
  • The team works closely with EQ Group functions across UK, US, and Amsterdam to provide operations support from offices in Chennai and Bangalore.
  • Equiniti is committed to equality of opportunity and requires satisfactory pre-employment screening checks for employment.

Matching Summary

The role involves assisting shareholders with buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance.

Skills & Requirements

Must-have

  • Answer inbound shareholder calls
  • Assist with buying and selling shares
  • Adhere to service level agreements
  • Ensure compliance with regulatory requirements
  • Work within security and quality standards

Nice-to-have

  • Identify process improvement opportunities
  • Support customer queries
  • Follow UK business holiday calendar

Key Requirements

  • Pre-employment screening checks
  • Compliance with company and regulatory standards

Work Rights

Not specified

Tailored Resume

Cover Letter