Corporate Bank – Client Service Senior Analyst - Avp

Deutsche Bank

Not specified (assumed flexible based on benefits mentioned)
Service management in banking
Corporate cash management expertise
Trade finance product knowledge
Deutsche Bank is seeking a Client Service Senior Analyst for their Corporate Bank division, focusing on delivering exceptional service for Corporate Cash Management and Trade Finance Online clients. The role involves managing service-related tasks, assisting clients with queries, and collaborating with internal teams to enhance service quality

Job Summary

  • The team is dedicated to delivering seamless onboarding, integration and ongoing support to clients.
  • You can expect flexible work arrangements, corporate group insurance, and comprehensive leave benefits.
  • The role involves managing service-related tasks, providing L1 support, conducting service reviews, and driving client satisfaction action plans.

Matching Summary

Match Score: 85

Deutsche Bank is seeking a Client Service Senior Analyst for their Corporate Bank division, focusing on delivering exceptional service for Corporate Cash Management and Trade Finance Online clients. The role involves managing service-related tasks, assisting clients with queries, and collaborating with internal teams to enhance service quality.

Skills & Requirements

Must-have

  • Service management in banking
  • Corporate Cash Management expertise
  • Trade Finance product knowledge
  • Client query and complaint handling
  • Internet banking platform support
  • Cross-selling bank products

Nice-to-have

  • Flexible work arrangement
  • Strong interpersonal skills
  • Excellent communication skills
  • Proactive issue follow-up
  • Ability to work with multiple teams
  • Experience in service quality improvement

Key Requirements

  • Proven experience in service management
  • Strong customer service orientation
  • Experience with Corporate Cash Management and Trade Finance products

Work Rights

Not specified

Tailored Resume

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