South Star: Telecom Field Dispatch & Vendor Management Executive - Day Shift

Southstarsoftware

Navi Mumbai, India
On-site
Process dispatch requests
Coordinate field technicians
Manage reschedules and exceptions
South Star is seeking a Telecom Field Dispatch & Vendor Management Executive to coordinate field dispatch activities, ensuring efficient communication and scheduling for on-site work in the telecom sector. The role requires attention to detail, strong communication skills, and experience in telecommunications or service delivery environments

Job Summary

  • The Dispatch Desk Coordinator serves as the centralized point of coordination for all field dispatch activities, ensuring accurate scheduling, clear communication, and successful execution of on-site work.
  • This role bridges Service Delivery, NCS, vendors, and customers to ensure dispatches are properly validated, scheduled, communicated, and closed out in alignment with defined processes and service expectations.
  • Key responsibilities include reviewing and processing dispatch requests, coordinating field technicians, managing communications, and verifying work completion.

Matching Summary

Match Score: 80

South Star is seeking a Telecom Field Dispatch & Vendor Management Executive to coordinate field dispatch activities, ensuring efficient communication and scheduling for on-site work in the telecom sector. The role requires attention to detail, strong communication skills, and experience in telecommunications or service delivery environments.

Skills & Requirements

Must-have

  • Process dispatch requests
  • Coordinate field technicians
  • Manage reschedules and exceptions
  • Communicate with internal teams, vendors, and customers
  • Verify work completion

Nice-to-have

  • Process improvement identification
  • Automation opportunities
  • Efficiency enhancements

Key Requirements

  • Telecommunications experience
  • Network services experience
  • Field services experience
  • Familiarity with Service Delivery or NCS operational environments
  • Experience with dashboards, metrics, or operational reporting tools

Work Rights

Not specified

Tailored Resume

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