Lead Customer Service Representative

AmeriVet

Base: $19.00-$27.00ph based on experience; bonus/e...
Customer service experience
Leadership and supervisory skills
Veterinary software systems experience
At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting your career growth

Job Summary

  • At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting your career growth.
  • The role involves supervising and mentoring CSR team members, promoting a positive team culture, and ensuring smooth clinic operations with compassionate client service.
  • AmeriVet offers tailored development programs, competitive pay with bonuses, comprehensive benefits, and a supportive, collaborative work environment.

Matching Summary

At AmeriVet, you join a mission-driven team dedicated to delivering high-quality care for pets and families while supporting your career growth.

Salary

Base: $19.00-$27.00/hr based on experience; Bonus/Equity: Performance bonuses; Benefits: 401(k) matching, health, dental, vision, life insurance, mental health resources, paid time off

Skills & Requirements

Must-have

  • Customer service experience
  • Leadership and supervisory skills
  • Veterinary software systems experience
  • Strong organizational skills
  • Compassionate client-focused service
  • Ability to work in fast-paced environment

Nice-to-have

  • Team mentorship and coaching
  • Problem-solving skills
  • Effective communication
  • Collaboration and accountability culture
  • Career growth and development focus

Key Requirements

  • 2+ years customer service experience
  • Leadership or supervisory experience preferred
  • Experience with veterinary software preferred
  • Strong communication skills
  • Ability to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter